I happened to be at the Erin's Hope for Friends Gala this past weekend and was helping them with checkout when this nice couple came by. They had already paid on their phone but wanted to confirm something on their receipt. While I was looking up the info, they started to rave about their experience. Since we didn't have much of a checkout line (most Handbid auctions don't), I asked if they would share their feedback on video for everyone. They readily agreed.
Their testimonial is in the video below. In short, they loved the experience; and no, they didn't have any issues putting an App on their phone. Check it out!